Accessible Therapy Websites: Why It Matters (and How to Get It Right on Wix)

Lola
Jun 30
3 min read

Updated: 5 days ago

Hey! It’s Lola

If you're a therapist, psychologist, or health professional in Australia, your website isn’t just a digital business card—it’s often your client’s first impression. But is your site an accessible therapy website?

Let’s explore why having an accessible therapy website matters here in Australia, what the legal requirements are, and how you can confidently achieve it on Wix—without the overwhelm.

What Is an Accessible Therapy Website?

An accessible therapy website is one that can be easily used by everyone, including people with disabilities. That means:

Strong colour contrast and readable fonts
Simple, logical navigation (keyboard-friendly)
Alt text for images so screen readers can describe them
Mobile-friendly design
Plain, inclusive language

It’s about inclusion, ease of use, and professional integrity—online.

Accessibility Laws and Your Accessible Therapy Website

Here’s why you need an accessible therapy website as an Australian professional:

Disability Discrimination Act 1992 (DDA): Your website must not exclude people with disabilities.
Australian Human Rights Commission: Recommends meeting the WCAG 2.1 AA standards for web accessibility.
Professional guidelines: Organisations like the APS and AASW expect your online presence to align with ethical, inclusive service.

Without an accessible therapy website, you risk both legal complications and alienating potential clients. But with the right support, it’s easier than you think.

How to Create an Accessible Therapy Website on Wix

As someone who works with therapists and health professionals every day, here’s what I recommend to make your accessible therapy website truly inclusive and compliant:

➕ Add Descriptive Alt Text

Make sure every image has a meaningful description so screen readers can interpret them.

➕ Use High-Contrast Colour Palettes

Your site should be easy to read. Aim for a contrast ratio of at least 4.5:1—Wix tools can help check this.

➕ Make Navigation Keyboard-Friendly

Ensure users can navigate your site with a keyboard alone. This benefits people with motor or vision impairments.

➕ Accessible Forms

Your intake and contact forms should include labelled fields, helpful error messages, and logical tab orders.

➕ Prioritise Mobile Accessibility

A truly accessible therapy website should work beautifully on phones and tablets. This helps all users, especially those on the go.

➕ Use Clear, Simple Language

Avoid jargon. Write as if you’re speaking to a client—kind, human, and clear. This helps clients with cognitive disabilities, neurodivergence, or ESL backgrounds.

Why an Accessible Therapy Website Is Good for Business (& SEO)

Having an accessible therapy website isn’t just about doing the right thing—it’s also smart business:

Wider reach: 1 in 5 Australians live with a disability
Improved SEO: Google prioritises accessible, well-structured content
Build trust: Clients notice when you create a site with care
Stay compliant: Reduce your legal risk and meet ethical standards

An accessible therapy website helps your practice grow—ethically and sustainably.

Resources to Support Your Accessible Therapy Website

Here are a few key resources to help you better understand and implement accessibility:

Need Help Creating Your Accessible Therapy Website?

As a Certified Wix Legend and Australian web designer, I create beautiful, inclusive websites for therapists and health professionals. If you need help designing or improving your accessible therapy website, I’m here to guide you every step of the way.

Whether it’s a fresh site build or a quick accessibility check, I’ve got your back.

Let’s make your therapy website welcoming, functional, and inclusive—because every client matters.

Contact me at hey@heyitslola.com or head to heyitslola.com to get started.